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Louis The Child

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Louis the Child Return Policy & Portal

Extended Holiday Return Window

Holiday Discount and Promo Code

Updating or Correcting Shipping Addresses for Holiday Orders

Handling Out-of-Stock and Backorder Items During the Holidays

Carrier and Delivery Delays

Holiday Orders 2025

Did my order go through?

What should I do if I entered an incorrect shipping address?

Can I modify or cancel my order?

Why was my order canceled?

Tracking Orders, Payments & Receipts

Accepted forms of payment:

Why was I charged multiple times?

My credit/debit card isn’t going through

What is a non-sterling transaction fee?

Payments

Our Shipping Process

Processing Time

How do I track my order?

Where is my order shipping from?

When will I receive my order?

International Customs and Fees

Can I have my package shipped to a hotel?

What should I do if my order is returned back to sender?

What do I do if there is an issue with my tracking link?

What do I do if there is an issue with the item I ordered?

I paid for expedited shipping. Why hasn't my order shipped?

What do I do if there is an issue with the item I received?

Where Do Orders Ship From?

Shipping

What is Louis the Child's Return Policy?

Why is my new record dusty or dirty?

Can you replace my noisy record?

My record is skipping — what should I do?

Vinyl Care & Troubleshooting Guide

Start a Louis the Child ReturnUpdated 7 months ago